FAQs

How can I return my item and what is the return policy?

All items may have minor imperfections consistent with shop wear.
All sales are final. No returns or exchanges.

How do I know if the merchandise is authentic?

Our product comes directly from high-end specialty stores and designer brands. We inspect the authenticity of each and every product and know that our business and reputation depends on it.

How can I change my order?

You may contact us directly within 24 hours of purchase. If a product had not shipped, we will pull it from the shipping line and refund your purchase.

Is there a restocking fee?

No, we do not charge a restocking fee.

What are the shipping and returns costs?

Domestic GROUND shipping if free. 

How are the products packaged?

Product is shipped with original manufacturer’s tags. We use high quality standards to pack and deliver your product.

How are the items shipped?

We use standard FedEx ground shipping. But customers may choose a 2-Day or Overnight shipping options. An extra shipping fee will apply.

Can I exchange my item?

All sales are final. There are no returns and exchanges.

What if something is damaged or wrong?

All sales are final. There are no returns and exchanges.